Privacy policy

Last updated: September 1, 2026

ResellSpot operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated digital sourcing experience (the “Services”).

ResellSpot is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, create or use a ResellSpot account, access My Purchases, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact information, including your name, billing address, phone number and email address.
• Payment and financial information, including payment method information, payment confirmations, transaction details and other payment-related information. Payment card information may be processed by Shopify or our payment providers.
• Account information, including your account credentials, preferences and settings.
• Transaction and purchase information, including products you view, add to your cart or purchase, your order history and digital products associated with your ResellSpot account.
• My Purchases information, including purchased products, supplier/source access associated with those products and information required to display and maintain your digital purchases.
• Communications with us, including information you provide when contacting customer support, submitting a contact form or reporting an issue with a source.
• Device information, including information about your device, browser, network connection, IP address and other technical identifiers.
• Usage information, including information about how and when you interact with, access or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, make a purchase, access My Purchases, contact us, report an issue or otherwise provide information to us.
• Automatically through the Services, including through your device, browser, cookies and similar technologies.
• From Shopify and our service providers, including providers that help us process payments, operate our website, manage customer accounts or provide technical services.
• From partners or other third parties, where permitted by law.

How We Use Your Personal Information

Depending on how you interact with the Services, we may use your personal information for the following purposes:

Provide and Manage the Services

We use your personal information to provide and manage the Services, including to:

• Process payments and purchases.
• Confirm and manage your orders.
• Provide access to purchased digital products.
• Maintain your purchase history.
• Display your purchased products within My Purchases.
• Provide supplier/source information associated with your purchases.
• Maintain or update supplier/source information where necessary.
• Provide access to ordering guides and related information.
• Manage and maintain your ResellSpot account.
• Authenticate your account and provide secure access.
• Send account, purchase and service-related notifications.
• Process and respond to source issue reports.
• Provide customer support.
• Improve and personalize the customer experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending promotional communications by email or displaying advertisements for products or services that may be relevant to you.

Where required by law, we will obtain your consent before sending marketing communications.

You may unsubscribe from promotional emails at any time using the unsubscribe link provided in those communications.

Security and Fraud Prevention

We may use personal information to:

• Authenticate accounts.
• Protect the security of our website and Services.
• Detect, prevent and investigate fraud, abuse, unauthorized activity or other potentially harmful behavior.
• Protect our customers, ResellSpot and third parties.

If you create a ResellSpot account, you are responsible for keeping your account credentials secure and should not share your password or account access with others.

Communicating With You

We may use your information to communicate with you regarding:

• Your purchases.
• Your ResellSpot account.
• My Purchases access.
• Supplier/source updates.
• Reported source issues.
• Customer support requests.
• Important changes to our Services or policies.

Legal and Regulatory Purposes

We may process personal information where necessary to:

• Comply with applicable laws and regulations.
• Respond to lawful requests from courts, regulators or government authorities.
• Enforce our Terms of Service or other policies.
• Protect our legal rights.
• Investigate disputes, fraud or potential misuse of the Services.

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our Services or where permitted or required by law.

This may include:

• Shopify and service providers that provide services such as website hosting, payment processing, analytics, customer support, account management, cloud storage, security and technical infrastructure.
• Marketing and advertising partners where permitted by applicable law.
• Third parties where you direct or authorize us to disclose information.
• Professional advisers, such as legal, accounting or compliance advisers where necessary.
• Government authorities or regulators where disclosure is required by law.
• Parties involved in a business transaction, such as a merger, acquisition, restructuring or sale of assets.

We do not sell physical products on behalf of third-party suppliers through your ResellSpot digital purchase.

If you independently choose to purchase a physical product from a supplier, marketplace, purchasing agent or other third party accessed through information provided by ResellSpot, your transaction with that third party is separate from your transaction with ResellSpot.

Any personal information you provide directly to such third parties is governed by their own privacy policies and practices.

Relationship With Shopify

The Services are hosted and supported by Shopify.

Shopify collects and processes certain personal information relating to your use of our store in order to provide its platform and services.

Information you submit through the Services may be transmitted to and processed by Shopify and its service providers, including in countries outside the country where you live.

Shopify may also process information relating to your interactions with our store in accordance with its own privacy policies.

You can learn more about Shopify's privacy practices through the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

My Purchases

Customers who purchase eligible digital products through ResellSpot may receive access to those purchases through the My Purchases section of their ResellSpot account.

My Purchases may display information such as:

• Products previously purchased.
• Supplier or source information associated with those purchases.
• Ordering guides and instructions.
• Updates to supplier/source information.
• Product-related information.
• Source status information.

We may use your email address, account information and order history to determine which digital products should be accessible through your account.

Supplier/source information associated with a purchased digital product may be updated from time to time without requiring the customer to make another purchase.

Third-Party Suppliers, Marketplaces and Purchasing Agents

Our Services may contain links or information relating to third-party suppliers, marketplaces, purchasing agents or other external platforms.

These third parties operate independently from ResellSpot.

If you choose to visit or use a third-party platform, that third party may collect personal information directly from you.

ResellSpot does not control how independent third parties collect, use, store or disclose your personal information.

You should review the privacy policy, terms and security practices of any third-party service before providing personal information or making a transaction.

The inclusion of a supplier/source link within ResellSpot does not mean that the third party operates under ResellSpot's privacy practices.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website not controlled by ResellSpot, you should review that website's privacy policy, security practices and terms and conditions.

We are not responsible for the privacy or security practices of independent third-party websites or services.

Information that you voluntarily provide to third-party websites, marketplaces, suppliers, purchasing agents or social media platforms may be collected and used by those third parties according to their own policies.

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate and improve the Services.

These technologies may be used to:

• Keep you signed into your account.
• Remember your preferences.
• Understand how visitors use the website.
• Improve website performance.
• Prevent fraud and improve security.
• Measure marketing and advertising performance.

Depending on your location, you may have options to manage or refuse certain cookies through your browser or cookie preference settings.

Children's Data

The Services are not intended for children under the age of majority applicable in their jurisdiction.

We do not knowingly collect personal information from children where doing so would violate applicable law.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

Security and Retention of Your Information

We take reasonable measures designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

You should avoid sending sensitive or confidential information through unsecured communication channels.

We retain personal information for as long as reasonably necessary for purposes such as:

• Maintaining your ResellSpot account.
• Providing lifetime access to eligible digital purchases.
• Maintaining your My Purchases history.
• Providing customer support.
• Resolving disputes.
• Preventing fraud.
• Complying with legal and regulatory obligations.
• Enforcing our agreements and policies.

The specific retention period may depend on the type of information and why it was collected.

Your Rights and Choices

Depending on where you live, you may have rights relating to your personal information.

These rights are not absolute and may only apply in certain circumstances.

They may include:

• Right of Access: You may have the right to request access to personal information we hold about you.
• Right to Delete: You may have the right to request deletion of certain personal information.
• Right to Correct: You may have the right to request correction of inaccurate personal information.
• Right to Data Portability: You may have the right to receive certain personal information in a portable format.
• Right to Object: You may have the right to object to certain types of processing.
• Right to Restrict Processing: You may have the right to request that processing be restricted in certain circumstances.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

EEA and UK Residents

If you live in the European Economic Area or United Kingdom, you may have additional rights under applicable data protection law.

Depending on the circumstances, these may include the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of information.
• Restrict processing.
• Object to processing.
• Receive your information in a portable format.
• Withdraw consent.
• Lodge a complaint with your local data protection authority.

We may need to verify your identity before processing certain privacy requests.

We will not discriminate against you for exercising applicable privacy rights.

Communication Preferences

You may unsubscribe from promotional emails at any time using the unsubscribe option included in those emails.

Even if you unsubscribe from marketing communications, we may still send non-promotional communications relating to:

• Your account.
• Your purchases.
• My Purchases.
• Security.
• Customer support.
• Changes to our Services.
• Other transactional or legally required communications.

Complaints

If you have concerns about how ResellSpot processes your personal information, please contact us first so that we can review and respond to your concern.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

Customers located in the European Economic Area may contact the applicable supervisory authority in their country.

International Transfers

Your personal information may be transferred, stored or processed outside the country where you live.

Where applicable law requires additional safeguards for international transfers, we or our service providers may rely on recognized transfer mechanisms, including adequacy decisions or Standard Contractual Clauses approved by the European Commission or other applicable authorities.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our Services.
• Changes to the My Purchases system.
• Changes to our business practices.
• Legal or regulatory requirements.
• Changes to third-party services used by ResellSpot.

When we update this Privacy Policy, we will post the revised version on our website and update the “Last updated” date.

Where required by law, we may also provide additional notice.

Contact

If you have questions about this Privacy Policy, our privacy practices or would like to exercise any privacy rights available to you, please contact us through our:

Contact Page

For the purposes of applicable data protection laws, ResellSpot is the controller of personal information processed through the Services, where applicable.